Welcome to the Edfinancial Services Help Site


Here you can find answers to many common questions, learn about student loans, and get some good advice on managing your student loan debt after college. Use the Help Categories on the right to find what you need, or use the contact information to get in touch with us. You will see the most recent article on the page below.


I need help logging into my account!

What do I do if I...

Forgot my username?
If you forgot your username, click the link “Forgot Your Username” at the login screen. The next screen will prompt you to provide your account number and email address. You will receive your username by email.

Forgot my password?
Enter your Username at the login screen and click "Sign In." On the next screen, beside the box where you enter your Password, click the "Forgot your Password?" link. You will be asked to enter your account number and email address, and you will receive a temporary password by email.

Locked my account?
Please contact us so we can assist you.

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